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Used Equipment
At Quadro we understand the importance of having reliable equipment in achieving consistent product quality, operational efficiency, and safe manufacturing practices. While pre-owned equipment can appear to be an attractive cost-effective solution, it is often difficult to verify how a machine was maintained, operated, or what materials were processed during its previous service life.
Without a complete service history, there can be uncertainty around equipment condition, performance, and cleanliness. These factors may affect future product consistency, operational reliability, and overall manufacturing efficiency.
This page outlines key considerations to weigh up when thinking about purchasing or operating second-hand equipment compared to buying new Quadro machines. We can help you evaluate your options, maintain performance standards, and plan for upgrading to newer models.
Our policy is designed to help protect our customers. Let us help you guard against unexpected errors from used equipment & ensure your continued manufacturing success.
Quadro supports eligible IDEX ex-demonstration equipment in line with our established policy guidelines.
For Used Equipment it is difficult to verify maintenance records, operating history, consumables used, or whether the equipment has been operated in accordance with manufacturer recommendations. In addition, the materials previously processed through the system may not always be known. We would urge caution when considering the purchase of used equipment.
A copy of our Used Equipment Policy can be found through the link below.
Considerations When Purchasing Used Equipment
When considering pre-owned equipment, the initial purchase price is often only one part of the overall investment. It is important to consider the total cost of ownership, including maintenance, support, spare parts availability, and operational reliability. The following areas can help inform your purchasing decision.
Safety & Regulatory Considerations: Without complete maintenance records and supporting documentation, it can be difficult to verify a machine's operating history or the materials previously processed through it. Understanding equipment history is important for maintaining product quality, operator safety, and compliance with applicable regulations.
Application Suitability & Performance: Equipment may have been configured for an application that differs from your own. Previous operating conditions, transportation, storage, or wear may affect performance. It is important to confirm that the equipment can meet your processing objectives and remains within a supported lifecycle phase.
Equipment Condition & Technical Integrity: Regular maintenance and the use of genuine OEM components can have a significant impact on long-term reliability. Before purchasing, consider whether servicing has been performed consistently, what parts were used and whether any modifications have been made to the original design.
Service & Support Availability: Review the support available for the equipment that is offered with your used machine, including warranty coverage, spare parts availability, technical assistance, and servicing options. Understanding these factors can help minimise unexpected downtime and support long-term operational success.
Risks With Used Equipment
- Process Reliability
- Technical Integrity
- Application Fit
- Regulatory Compliance
- Service Coverage
- Parts Availability
Why Choose New Equipment From Quadro?
At Quadro, we work closely with customers to understand their processing requirements, production objectives, and operational challenges. This enables us to recommend the most appropriate solution to help achieve consistent performance, product quality, and manufacturing efficiency.
Every new machine is delivered fully inspected, factory tested, and prepared for installation. Equipment is supplied with the relevant documentation, validation support, manuals, and technical information to help streamline implementation and provide confidence in system performance.
Our experienced teams can provide installation guidance, operator training, and technical support to help your operation get up and running quickly and efficiently. With a global service network, expert support is available wherever you operate.
Preventive maintenance programs are available to help maximize equipment uptime and maintain peak performance. All service activities are documented, providing a valuable record for maintenance management and regulated manufacturing environments.
We supply genuine OEM spare parts designed specifically for your equipment, helping ensure reliability, compatibility, and long-term performance. Our specialists can also recommend critical spare parts to help reduce the risk of unexpected downtime.
As technology continues to evolve, we offer upgrade opportunities that help customers benefit from the latest innovations and performance enhancements.
Partner with Quadro to maximise equipment performance and support your long-term manufacturing success.
Benefits of Buying From Quadro
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Factory Tested
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OEM Quality
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Global Support
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Expert Training
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Preventive Maintenance
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Genuine Parts
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Future Upgrades
Speak with our team about trade-in options and discover the solution best suited to your needs.
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Our team is here to provide expert guidance on Quadro equipment and help you evaluate the most appropriate options for your processing requirements.
Complete the form to connect with a member of our team and discuss the solution best suited to your application, operational objectives, and future manufacturing needs.
Your equipment model number and manufacturing date can be found on the machine identification plate. Depending on the equipment type, this plate is typically located on the side or rear of the unit.
If you need assistance identifying your equipment, please contact our team.
Spare parts support for previously owned equipment is subject to our equipment support policy. If you are operating a second-hand machine, our team can help review your requirements and discuss suitable upgrade or replacement options that provide access to genuine OEM parts, technical support, and ongoing service coverage.
Please contact us to discuss finding a suitable replacement.
Technical documentation, manuals, and engineering drawings are only available for equipment supported under our current policies. If you are operating previously owned equipment, our team can discuss the available options and help identify a suitable upgrade or replacement solution that provides access to the latest documentation and ongoing support.
Please contact us to discuss finding a suitable replacement.
Support for second-hand equipment is subject to our equipment support policy. Service agreements, warranties, software licences, and support entitlements apply to the original purchaser and are not transferable.
If you are operating previously owned equipment, our team can discuss available options and help identify a suitable replacement or upgrade solution for your requirements.
Please contact us to discuss finding a suitable replacement.
If you're considering replacing or upgrading your equipment, our team can help identify the most suitable solution for your processing requirements.
Contact us with your machine serial number and equipment details, and we'll discuss the available options and next steps.
Yes. We can support eligible ex-demonstration equipment supplied directly by Quadro, or IDEX MPT. These systems are provided with documented usage history, have been professionally inspected and prepared for reuse, and are verified to meet applicable performance standards.
Contact our team to learn about current availability and discuss the most suitable option for your application.